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TERMS AND CONDITIONS

The following terms and conditions apply to all use of ISLA & WHITE website. By placing an order with us you agree to have read, understood and accepted to these terms and conditions. Please note, as these may be subject to change at any time without notice, it is your responsibility to check this page prior to any use or purchase. If you have any inquiries regarding our terms and conditions, please contact us before use or order placement. If  you do not agree with them, you must stop using and leave the website immediately.

License

We grant  limited, revocable, and non-­exclusive license to access and make personal use of the website. This license does not include any resale or commercial use of this site or its contents any collection and use of its product listing, descriptions, or prices; modify or download the website or its contents, make any use of website or its contents other than personal use; create any derivative work based upon the website or its content; collected account information for the benefit of another party; use any meta tags or any other “hidden text” utilizing our name or the trademarks without express written consent; use of software, robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may pose and unreasonable burden or load on our infrastructure. Any unauthorized use by you of the website terminates the limited license set forth in this section without  prejudice to any other remedy we may have provided for by applicable law.

Copyright

Unless otherwise indicated, all materials on this website, and the website itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by ISLA & WHITE. Any other use of materials on this website, including reproduction for purpose other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of ISLA & WHITE is strictly prohibited.

Governing  Law

Your use of  this website and any purchase by you of any item shall be governed by Dominican Republic law and you herby submit to the exclusive jurisdiction of the Dominican Republic courts.   

Ordering

The  purchase  of merchandise through Islaandwhite.com is strictly limited to parties who can lawfully enter into and form contracts. The site is only available to individuals who have been issued a valid credit/debit card by a bank acceptable by us and who have authorized Isla & White to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they have purchase. By making an offer to purchase. The individual must be 18 years of age or older. If under 18 years of age; must have parent/guardian authorization to use their credit/debit card.

When placing an order, you agree that all details you provide to www.islaandwhite.com for the purpose of purchasing goods are accurate and complete in all respects.
You confirm that all goods ordered by you are for your own private and domestic use only and are not for resale. All orders are subject to product availability and acceptance by Isla & White. The price and availability of goods are subject to change without notice.
Promotional offers, vouchers and codes may not be used on sale products, or in conjunction with any other offer, unless otherwise stated.
All offers are subject to availability and may be withdrawn at any time without notice. By placing an order via this website, you are making an offer to Isla & White to purchase the goods detailed in your order upon the terms described, at which point your payment card or Paypal account will be pre-authorised.
You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the product/s ordered. No charge will be applied to Paypal accounts until the point of despatch; therefore no contract for the sale of any product will exist between you and Isla & White until we accept your order by despatching your order. If any product from your order is unavailable, we will contact you by email, then attempt to fulfill your order from store and confirm details of any cancellation made where fulfillment has not been possible.
It is a crime to use a false name or a known invalid credit card to order.
Anyone caught willfully entering an erroneous or fictitious order will have their details passed onto the Police.
Isla & White reserve the right to terminate our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:
• You fail to make payment to us when due.
• You breach any of our terms and conditions.
• If requested by us to do so, you fail to provide within a reasonable time frame, sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity.
• We suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on www.islaandwhite.com

Conformity of Goods

Every care is taken to ensure that the description, specification and pricing of all products shown on our website and in our catalogues is correct. The product information and specification provided is not binding, but is carefully considered and intended to give a general description of each product.

While the colour reproduction of each product is a close representation, we cannot accept any responsibility for any variation in colour caused by the differences in browser software.

Pricing

Prices shown on the site are in United States Dollars (USD).

Custom Duties and Import VAT 

When a package ships internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are typically due once the package arrives in the destination country.

Sellers are responsible with ensuring to comply with laws and regulations of the country of destination. Generally, the buyer is responsible for paying customs duties on receipt of the package. 

Certain countries may require certain documentation before the items are sent. If the necessary information is not provided, this may result in delays in the order. [/vc_column_text][/vc_column][/vc_row][vc_row et_uniqid="et_custom_uniqid_60cb683ace23d" css=".vc_custom_1623943325635{margin-top: -60px !important;margin-bottom: 30px !important;padding-top: 60px !important;}" el_id="shipping" _et_uniqid="et_custom_uniqid_new_60cb68983b605"][vc_column][vc_column_text el_class="text_content"]

Shipping

All orders are shipped using DHL express service. Once your order is shipped we will provide you with a tracking number. Import duty or tax costs will be invoiced to you directly from DHL. The merchandise is insured with DHL during the transit time until the goods are delivered to the specific address of the customer, at which point responsibility of the purchased goods passes to you. If your order will not be delivered within the timeframe specified at ordering we will notify you and try to rectify the situation as quickly as practically possible. All delivery time-frames stated are estimated and may be subject to change. Please note, for International deliveries, local import duties and charges may apply.

Returns and Exchanges

Full Priced Items

All sales are final. There are no refunds. We only accept size exchanges or credits. Shipping costs for returns and exchanges will be charged to customers outside of Dominican Republic. 

Returns will only be accepted with proof of purchase on items within 15 days from the date of delivery. Items returned outside their respective period will not be accepted.

Items must be in original condition (including tags) and must not have been worn, altered or washed. All packaging (including garment bags) shipped with your order must be returned.

Isla & White will not be responsible for any loss or damage of items on return shipping.  We suggest items are sent back by registered post with tracking.

Payment

All payments will be processed with PayPal or credit card. PayPal charges a commission for each transaction. This cost will not be reflected on your invoice; it will be subtracted from the invoiced amount to the customer.

Privacy  Policy

We will treat all your personal details as confidential.[/vc_column_text][/vc_column][/vc_row]