TERMS AND CONDITIONS
The following terms and conditions apply to all use of ISLA & WHITE website. By placing an order with us you agree to have read, understood and accepted to these terms and conditions. Please note, as these may be subject to change at any time without notice, it is your responsibility to check this page prior to any use or purchase. If you have any inquiries regarding our terms and conditions, please contact us before use or order placement. If you do not agree with them, you must stop using and leave the website immediately.
PRIVACY POLICY
At Isla & White, we respect and protect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide through our website.
Information We Collect
We may collect personal information when you place an order, subscribe to our newsletter, or contact us through the website. This information may include your name, email address, shipping address, phone number, and payment information.
How We Use Your Information
The information we collect may be used to:
• Process and deliver your orders
• Provide customer service and support
• Improve our website and services
• Send order confirmations, updates, or brand communications
Information Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Sharing Information
We may share your information with trusted third-party service providers necessary to operate our business, including payment processors, logistics companies, and technology providers. These partners are required to handle your data securely and only for the purposes necessary to perform their services.
Cookies
Our website may use cookies to improve browsing experience, analyze website traffic, and personalize content.
Your Rights
You may request access, correction, or deletion of your personal information at any time by contacting us through our official email.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.
Contact
If you have any questions about this Privacy Policy, please contact us through our official email address.
PAYMENT SECURITY
At Isla & White, we are committed to ensuring that your payment information is handled securely.
All transactions are processed through secure payment gateways that comply with the Payment Card Industry Data Security Standard (PCI-DSS). This standard is designed to ensure that all companies that process, store, or transmit credit card information maintain a secure environment.
We do not store or have direct access to your full credit card details. Payment information is encrypted and processed securely by our authorized payment providers.
By using our website, you agree to the processing of your payment information through secure third-party providers that adhere to PCI-DSS requirements.
License
We grant limited, revocable, and non-exclusive license to access and make personal use of the website. This license does not include any resale or commercial use of this site or its contents any collection and use of its product listing, descriptions, or prices; modify or download the website or its contents, make any use of website or its contents other than personal use; create any derivative work based upon the website or its content; collected account information for the benefit of another party; use any meta tags or any other “hidden text” utilizing our name or the trademarks without express written consent; use of software, robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may pose and unreasonable burden or load on our infrastructure. Any unauthorized use by you of the website terminates the limited license set forth in this section without prejudice to any other remedy we may have provided for by applicable law.
Copyright
Unless otherwise indicated, all materials on this website, and the website itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by ISLA & WHITE. Any other use of materials on this website, including reproduction for purpose other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of ISLA & WHITE is strictly prohibited.
Governing Law
Your use of this website and any purchase by you of any item shall be governed by Dominican Republic law and you herby submit to the exclusive jurisdiction of the Dominican Republic courts.
Ordering
The purchase of merchandise through Islaandwhite.com is strictly limited to parties who can lawfully enter into and form contracts. The site is only available to individuals who have been issued a valid credit/debit card by a bank acceptable by us and who have authorized Isla & White to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they have purchase. By making an offer to purchase. The individual must be 18 years of age or older. If under 18 years of age; must have parent/guardian authorization to use their credit/debit card.
When placing an order, you agree that all details you provide to www.islaandwhite.com for the purpose of purchasing goods are accurate and complete in all respects.
You confirm that all goods ordered by you are for your own private and domestic use only and are not for resale. All orders are subject to product availability and acceptance by Isla & White. The price and availability of goods are subject to change without notice.
Promotional offers, vouchers and codes may not be used on sale products, or in conjunction with any other offer, unless otherwise stated. All offers are subject to availability and may be withdrawn at any time without notice. By placing an order via this website, you are making an offer to Isla & White to purchase the goods detailed in your order upon the terms described, at which point your payment card or Paypal account will be pre-authorised.
You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the product/s ordered. No charge will be applied to Paypal accounts until the point of despatch; therefore no contract for the sale of any product will exist between you and Isla & White until we accept your order by despatching your order. If any product from your order is unavailable, we will contact you by email, then attempt to fulfill your order from store and confirm details of any cancellation made where fulfillment has not been possible.
It is a crime to use a false name or a known invalid credit card to order.
Anyone caught willfully entering an erroneous or fictitious order will have their details passed onto the Police.
Isla & White reserve the right to terminate our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:
• You fail to make payment to us when due.
• You breach any of our terms and conditions.
• If requested by us to do so, you fail to provide within a reasonable time frame, sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity.
• We suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on www.islaandwhite.com
Conformity of Goods
Every care is taken to ensure that the description, specification and pricing of all products shown on our website and in our catalogues is correct. The product information and specification provided is not binding, but is carefully considered and intended to give a general description of each product.
While the colour reproduction of each product is a close representation, we cannot accept any responsibility for any variation in colour caused by the differences in browser software.
Pricing
Prices shown on the site are in United States Dollars (USD).
Custom Duties and Import VAT
When a package ships internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are typically due once the package arrives in the destination country.
Sellers are responsible with ensuring to comply with laws and regulations of the country of destination. Generally, the buyer is responsible for paying customs duties on receipt of the package.
Certain countries may require certain documentation before the items are sent. If the necessary information is not provided, this may result in delays in the order.